Role Overview
The CRM - Field Sales Executive will be responsible for building and maintaining strong relationships with customers, driving sales of automobile spare parts, and ensuring client satisfaction. The role focuses on working with retailers and workshops in the automobile industry.
Key Responsibilities
- Customer Relationship Management: Build and nurture long-term relationships with retailers and workshops in the automobile spare parts sector.
- Sales Growth: Identify and pursue new sales opportunities to achieve and exceed targets.
- Client Engagement: Regularly meet with customers, understand their requirements, and recommend suitable products.
- Market Analysis: Monitor market trends and competitor activities to identify opportunities and challenges.
- Order Management: Assist customers with placing orders and ensure timely delivery of spare parts.
- Problem Resolution: Address customer queries and complaints promptly, ensuring high levels of satisfaction.
- Reporting: Maintain detailed records of sales activities and provide regular updates to the management.
Candidate Profile
Experience:
- Minimum 2+ years of experience in field sales, specifically in automobile spare parts sales.
- Prior experience working with retailers or workshops is essential.
Skills:
- Strong sales and negotiation skills.
- Excellent communication and interpersonal abilities.
- Proficiency in customer relationship management tools and software is a plus.
Personal Attributes:
- Goal-oriented and self-motivated.
- Ability to work independently and as part of a team.
- Willingness to travel extensively for fieldwork.
Educational Qualifications
- Diploma/ Bachelor’s degree in Business, Marketing, or a related field preferred.
Job Summary
We are looking for a Warehouse Executive to join our dynamic team at Koovers. The role involves ensuring efficient warehouse operations, including picking, quality checking, and packing of automobile spare parts. The ideal candidate will be detail-oriented, reliable, and eager to contribute to the smooth functioning of our warehouse.
Key Responsibilities
- Perform order picking of automobile spare parts from shelves based on order requirements.
- Conduct quality checks to ensure all parts meet quality standards before packing.
- Pack products securely to ensure safe transit and delivery.
- Maintain accurate inventory records and update the warehouse management system.
- Assist with stock replenishment and organization of warehouse shelves.
- Ensure the cleanliness and safety of the warehouse environment.
- Collaborate with the team to meet operational targets and deadlines.
- Report any discrepancies, damages, or quality issues to the Warehouse Manager.
Educational Qualifications
- Any educational qualification.
Industry Experience:
- Previous experience in warehouse operations, logistics, or related fields is preferred.
- Fresher or 1-2 years of experience in a warehouse environment is acceptable.
Skills and Competencies:
- Basic knowledge of warehouse operations, including picking, packing, and quality control.
- Ability to work in a fast-paced environment and handle multiple tasks efficiently.
- Good attention to detail and organizational skills.
- Familiarity with warehouse management systems (WMS) is a plus.
- Strong communication skills.
Physical Requirements
- Ability to lift and move products safely and efficiently.
- Standing and walking for extended periods during the shift.
Role Overview
The Store Manager will be responsible for efficiently managing store operations, driving sales growth, overseeing procurement activities, and maintaining strong vendor relationships to support business objectives.
Key Responsibilities
- Store Operations:Oversee daily store operations, ensuring smooth workflow and adherence to company policies.
- Sales Management: Drive store sales by engaging with customers, identifying their needs, and providing solutions through effective product recommendations.
- Procurement: Manage the purchasing of automobile spare parts, ensuring cost-effective procurement without compromising on quality.
- Vendor Management:Build and maintain strong relationships with vendors to ensure timely delivery and competitive pricing of spare parts.
- Team Leadership: Lead, train, and motivate the store team to deliver excellent service and achieve performance targets.
- Inventory Management: Monitor and control inventory levels, avoiding overstocking or stockouts, and ensure accurate record-keeping.
- Collections: Ensure timely collection of payments from customers and coordinate with the credit control team to minimize outstanding dues.
- Customer Engagement: Ensure high levels of customer satisfaction through exceptional service and prompt issue resolution.
- Compliance:Ensure adherence to safety standards, regulatory requirements, and company protocols.
Candidate Profile
Experience:
- 11+ years of experience in automobile spare parts sales.
- Proven track record in store handling, procurement, and vendor management, especially in retailer or workshop settings.
Skills:
- Strong leadership and team management abilities.
- Excellent negotiation and relationship management skills.
- Proficient in inventory and store management systems.
- Sound knowledge of automobile spare parts and market trends.
- Strong problem-solving and organizational skills.
Adaptability:
- Willingness to work in a dynamic and fast-paced environment.
Educational Qualifications
- Bachelor’s degree in Business Administration, Supply Chain Management, or a related field.